Auditing
The utilities industry is notorious for invoicing incorrect bills…
Typical mistakes include arithmetic errors, readings that do not follow on, bills for inactive sites and incorrect application of tariffs.
If you want to manage your utilities effectively, it is essential to check every invoice you receive and highlight inconsistencies to the relevant utility supplier. When the next invoice arrives, it is important to ensure that the amendments have been actioned correctly.
Paying attention to the fine details across bills takes time, but it is important to know what to look out for. Wouldn’t it help you to have an experienced team to query these inconsistencies every month and ensure the utility company takes corrective action?
